This includes hardware items like laptops, workstations, network routers, etc. The term configuration item ci refers to the fundamental structural unit of a configuration management system. Configuration item types ci types configuration item types ci types denote the broad classification of different entities with which you can categorize the cis. Selected items of system hardware or software or combinations of hardware and software, in which the government or acquiring activity has configuration management concern, are designated as configuration items cis. It is designated and fixed at a specific time while conducting the scm process. Go to settings cmdb import system items and use the buttons there to import all assets, catalog items, and software products into the cmdb. Software configuration items are placed under scm control at different times. Click on the new asset type button on the topright. Examples of software configuration items include a console display module for an air traffic control system, and an accounts receivable module for an accounting. Dec 27, 2016 a configuration item, or ci, is anything uniquely identifiable that can be changed independently. The list of abbreviations related to csci computer software configuration item. The term ci encompasses both hardware and software.
About configuration baselines and items configuration. The use of the ci within a product can be traced in a robust statusaccounting system. Introduction to software updates configuration manager. A operating system installed on a particular machine can be considered a ci.
The software updates configuration items are sent to child sites by using database replication. In this context, it is very important to remember that all cis are service assets. For the remainder of this post i will now refer to configuration items as cis and. The software license ci also contains information, such as whether the software can be used on more than one operating system, the current software version, and whether the software resides on the network or on the client. Relationships can be simple, such as a disk drive being a component of a computer system, or more complex. The configuration documentation associated with each ci provides the basis for configuration control see section 6, logistics support, postdeployment software support, and reprocurement. Software configuration management is the process of identifying and defining the software configuration items in a system, controlling the release and change of these items throughout the system lifecycle, recording and reporting the status of configuration items and change requests, and verifying. They are used in service management, change management, configuration management, incident management and a variety of other processes related to directing and controlling change. Includes the predefined server, test, and workstation types to let you specify what type of function or role a computer has. Configuration item types ci types denote the broad classification of different entities, under which, the configuration items cis are categorized. A ci is a software model that contains the attributes of the represented entity.
A software license is an asset that represents the number of authorized software users within an organization. The other configuration items can be imported, created, and configured with the configuration manager console. Configuration item an overview sciencedirect topics. The architecture technical data package tdp must be audited to ensure that it accurately reflects the asbuilt and tested software configuration. Sap, expense account, payroll software or a corporate service e. The configuration item types list view page opens, listing the default ci types. Jan 05, 2017 common configuration types include software, hardware, communications, location and documentation. Relationship data makes the cmdb a powerful decision support tool. Simply put, a ci is an instance of an entity that is part of your environment and has configurable attributes specific to that instance.
You cannot import, create, or configure software updates configuration items in the desired configuration management node. It forms the uppermost level in the ci structure, enabling you to easily add and modify the cis and their relationships. The following table lists the types and subtypes available for the out of box configuration item ci names. Use configuration items and configuration management. Without a clear definition of what qualifies as a ci, you will constantly struggle with deciding whether to put certain kinds of data into the cmdb. Noncompliance can be remediated to bring devices back into a compliant state super cool, super powerful and really easy to set up. Configuration items software configuration items are not only program code segments but all type of documents according to development, e. It can have many child cis, such as an operating system, application software, and hardware components. Each element in the it environment is an individual entity requiring accurate capture of its attributes. Configuration item configuration management systems. Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the outof box configuration item ci names. It can only be changed through formal change control procedures.
Documentation can include requirements specifications and interface documents. In this context, it is very important to remember that all cis are service assets, but all. Instead, these are made available to configuration baselines. A toplevel configuration item is a ci used as the starting point for organizing and promoting a set of related configuration items an example of a toplevel ci is a computer system. Ein konfigurationselement oder konfigurationsobjekt englisch configuration item ist ein.
Configuration items cis are the focal point of a cmdb. Checklist configuration item ci record from the itil process map v2. Compliance is evaluated against the baseline and reported back to configmgr. Configuration items are created, set to a configuration baseline cb which is then deployed to a collection.
Examples of configuration items include software and applications, locations. Relationship governance rules is a set of relationship rules used to ensure consistency and validity in modeling relationships between configuration items cis in the cmdb. In software engineering, software configuration management scm or sw cm is the task of tracking and controlling changes in the software, part of the larger crossdisciplinary field of configuration management. Software configuration management is the process of identifying and defining the software configuration items in a system, controlling the release and change of these items throughout the system lifecycle, recording and reporting the.
This document provides a practical guide for integrating software configuration management disciplines into the management of software engineering projects. A ci class refers to the actual table name in the instance database. Prior to software deployment, the software configuration items must be subjected to a final examination to ensure that the software data packages are complete. You can add custom fields to the predefined configuration item types. Explaining configuration item ci, cmdb, cms and dml. The item name is used to uniquely identify an item. As described in itil, cmdb is the fundamental component of the itil. Common configuration types include software, hardware, communications, location and documentation. Computer software items, because they typically control the functionality of a system, are almost always designated as cis. Configuration items help in identifying the components of a system. Department of energy quality managers software quality. The functional configuration audit fca inspects software test results to ensure that the software. The default assets or configuration items cannot be deleted.
If something goes wrong, scm can determine what was changed and who changed it. Itil v3 describes configuration item ci as a subset of service asset that has a direct impact on service delivery and needs to be managed in order to deliver an it service in itil, configuration items cis are those service assets which are configurable and can be managed through change management. A baseline is a formally accepted version of a software configuration item. Software configuration management scm process and procedure. A configuration item ci is an infrastructure component provided by an organization to its customers. May 04, 2019 configuration management database cmdb is an integral part of it service management itsm. Examples of cis include individual requirements documents, software, models, and plans.
Software updates configuration item a configuration item to determine compliance of software updates using the software updates feature in configuration manager. Managing relationships between a configuration item and. Feb 27, 2019 software configuration management involves identifying configuration items for the software project, controlling these configuration items and changes to them, and recording and reporting status. They can range from an entire service, which may consist of hardware, software, and documentation.
Software configuration item an overview sciencedirect topics. Configuration items can overlap and exist at many levels of granularity. Acquisition reform has made a significant change in the types of configuration documents used to specify configuration items and on the baselining and. This chapter summarises the principles of software configuration management described in esa pss050 and then discusses the application of these principles first to documents and then to code. The power sources that the network uses and that are intended to be associated with ups configuration items. In this section, we will discuss the strategy that needs to be followed for configuration testing types and there are two types of configuration testing as mentioned below.
National institute of standards and technology nist asset performance management apm demanddriven. Prior to software deployment, the software configuration items must be subjected to a final examination to. All configuration items cis are uniquely identified by ci registration codes and version numbers. Scm practices include revision control and the establishment of baselines.
Configuration management is the practice of tracking operational items and their attributes. With the exception of software updates configuration items, you can view and edit the properties of each configuration item in the configuration items node under desired configuration management in the configuration manager console. Software engineering system configuration management. A ci record within the cmdb contains the following data. You determine the computer type when you edit or create a new computer configuration item. The ci types are defined with certain attributes and relationships that are unique for the cis classified under them. Checklist configuration item ci record from the itil process map v2 a ci record within the cmdb contains the following data. Checklist configuration item ci record it process wiki. These requirements vary depending on the role an organisation plays for example. Other documents that serve to identify the configuration of the product or. It is a fundamental operations technique that captures valuable information for processes such as incident management, problem management, change management, maintenance, safety and risk management. Classifications allow administrators to define the hierarchy of cis within the cmdb. Configuration items can include hardware, equipment, and tangible assets as well as software and documentation.
Manual ci creation automatic ci creation is great for assets, software products, and catalog items, but there are many more different types of cis that you will want to import into sysaid. A configuration item ci is any service component, infrastructure element. System configuration sc configuration management database cmdb configuration file config file granular configuration automation. The list of the most popular software configuration management tools top scm tools in 2020 in software engineering software configuration management is the task of tracking and controlling changes in the software part of the larger disciplinary field of configuration management. A toplevel configuration item is a ci used as the starting point for organizing and promoting a set of related configuration items. A configuration baseline in configmgr is a collection of one or more conditional checks called configuration items. The representations of these entities in the cmdb are configuration items cis. A ci is used to index related process records in the cmdb. This means that software updates configuration items can be selected to be included in configuration baselines, although they are not displayed under the configuration items node.
A configuration item, or ci, is anything uniquely identifiable that can be changed independently. Simple useful rules for defining configuration items. A quick guide to adding a new assetci type to freshservice. It is a repository that stores information about configuration items cis throughout the service lifecycle. Asset management suite provides predefined configuration item types for many types of assets. Hardware software documentation personnel the cmdb can be comprised of a multitude of different types of configuration items, each containing various attributes, and is used to document configuration item relationships and. Configmgr configuration baselines a beginners guide. Cmdb classifications are groups of configuration items cis that share attributes and are stored in their own table. A configuration item, or ci, is anything uniquely identifiable. To learn about the technical internals of the individual item types, please refer to. Use the software updates node to view and edit software updates configuration items in addition to the configurable properties of a configuration item in the. Itil checklist cms cmdb, enhanced with many additions itil process. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included.
Configuration items can be any individual, location or device connected to your. By default, freshservice comes with a set of assetci types that cover all the essentials for a typical it service desk. Software configuration management scm a practical guide. The cmdbasset management module in freshservice shows you a complete list of all the assets and configuration items that have been linked within your it service desk. Configuration item types ci types configuration item types ci types denote the broad classification of different entities, under which, the configuration items cis are categorized. Use relationship governance rules to prevent the selection of relationship types or directions that are not allowed between specific ci types. The ci is subject to acceptance verification based on established criteria. The only characters permitted in an item name are letters, numbers and the. After you verify that there are existing software license models in hpe service manager, you can create a software license configuration item ci.
Software configuration item an overview sciencedirect. Software configuration management in software engineering. To access the configuration item type page, click admin tab in the header pane. Relationships exist not only between physical cis and assets, but also between logical and conceptual cis and assets, such as the software instances and service instance. The software updates metadata is stored in the site database as a configuration item. Explaining configuration item ci, cmdb, cms and dml itil itsm. Configuration items have specific attributes as well as relationships that are often unique for configuration items underneath them in the particular system. Hardware configuration references the details and system resource settings allotted for a specific device. Any organization specific entity can be considered as a ci type, such as business services, workstations, servers, documents and even the people working for your organization. Every configuration item must have a category and possibly subcategories that define what type of item it is.
Any change in the software configuration items will affect the final product. A configuration item is a software entity that shows up on planning timelines and which requires a certain amount of documentation. The list of the most popular software configuration management tools top scm tools in 2020 in software engineering software configuration management is the task of tracking and controlling changes in the software part of the larger disciplinary field of configuration management the scm practices include vision controls in the establishment of baselines. Each of these configuration items are evaluated upon a defined schedule for the purpose of reporting on compliance and for auditing purposes.
Predefined configuration item types also known as predefined resource types are the templates that define what data is created and stored about a specific configuration item. The configurationmanagement system oversees the life of the cis through a combination of processes and tools by implementing and enabling the fundamental elements of identification, change. The final element of the software product architecture is the physical architecture that depicts the structural aspects of the software product and provides insight into how the product will be assembled and integrated to form one or more software configuration items. If there are no software license models in service manager, you must add a software license model to the catalog a software license is an asset that represents the number of authorized software users within an organization. Sep 28, 2015 configuration items software configuration items are not only program code segments but all type of documents according to development, e.
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